Terms of Use


  1. Parrot Website Parrot.house
    1. Acceptance of Terms of Use

      Welcome to the parrot.house Website. When you use the Parrot Website you will have to agree to the Terms of Use and agree to the website’s Privacy Policy. By subscribing to our website, this will be considered as a consent from you on these Terms of Use and our Privacy Policy. We may change these Terms of Use and our Privacy Policy at any time. If we do so, a modified version of the Terms of Use and Privacy Policy will be posted on our website. You will be fully responsible for ensuring that you review the Terms of Use and Privacy Policy regularly. If you are a member of the website and the changes made to the Terms of Use and Privacy Policy are significant, we will do our best to notify you of the changes directly using the contact information you have provided. If you do not agree to these terms of use, you must not use this website.

    2. User Agreement

      These Terms of Use are the agreement entered into between you and Parrotrans Limited Liability Company (the "Company") regarding your use of the Website Services (the Agreement).

  2. Membership and commission:

    You can introduce yourself whether you are an amateur translator or a professional translator with academic experience or working in sworn translation. You can upload your university certificates, which will be viewed by the website, only in order to approve your membership application. You can provide text translation and interpretation services in all its specializations You can receive your financial dues on a monthly basis in the method that is available on the site only A 20% commission will be deducted by Parrotrans Company for each completed translation transaction from the account of the translator, and no commission will be deducted from the client, therefore the translator has to consider this percentage in his/her rates

    1. Contracting and rules of protecting written translation and interpretation

      By registering as a member with us in the company, you enter into a binding contract with the company in relation to the website services. You can choose the type of services to be provided and the method of collecting your dues that the site provides. You will be asked to choose the type of services and the payment method by clicking on the "OK" button in the final step of the membership subscription process. The company adheres to all international principles and treaties related to the protection of works and the rights of their authors, data sets or any materials within them, especially the set of WIPO treaties.

      The first rule: Written translation and interpretation texts are protected:
      • Its ownership is protected to its owners.
      • It can’t be published.
      • It can’t be copied.
      • It can’t be quoted.
      • It can’t be used in any method.
      • It is kept for the limited period necessary for delivering it to the client after paying the translator's fees and the company’s commission, and then it can be transferred to him.
      • It is not kept with the company.
      The second rule: Written texts and interpretations: The intellectual property rights for them and what they contain of opinions represents only the client and don’t represent by the company.
      The third rule: The translator adheres to:
      • Complete protection of written and oral translation.
      • Not to divulge the translation in whole or in part.
      • Not to use it in whole or in part.
      • Not to keep it or collect it in any way.
      • Not to conduct any processing in any way whatsoever.
      • Not to publish it or show it to anyone in any way.
      • Not to save or collect any information about the client or the other party.
      • Not to carry out any processing whatsoever on the information of the client or the other party.
      • Not to disclose information that violates the privacy policy and data protection of the company.
      • Approval of the company's verification of the information and data provided by the translator in accordance with laws and regulations.
      • Agreeing on the company’s right to refuse or terminate membership, without stating the reason.
      • Agreeing to the terms of use of payment services.
      Fourth rule: conditions of using services that are binding to all parties
      • A - Text translation:
        • - The amount is withdrawn from the customer to the platform during the text translation request process.
        • - The application cannot be completed if there is no balance in the account
        • - Text translation request can be canceled before the translator's approval.
        • - The translator can cancel the request, and here the service amount returns to the balance area.
        • - If the translator does not respond to the request or accept the request, the service will be canceled automatically within 48 hours.
        • - If the translator agrees to the text translation request, the service cannot be canceled.
        • - After the translator sends the text translation file, it can be reviewed and accepted and here the service credit gets sent to the translator.
        • - In the event that the translator sends the text translation file and it gets rejects, the reason shall be written and sent to the translator to be corrected and the translator can send the translation file again after doing the required corrections.
      • B - Cases of voice translation: Cases of booking a voice translation appointment:
        • - The amount doesn’t get withdrawn from the customer during the appointment reservation process, rather it is withdrawn during the appointment and the call minute by minute (according to the cost of the translator's voice translation per minute).
        • - An appointment can be booked in case there is no balance, but it is not possible to call in case there is no balance
        • - The reservation of the audio translation appointment can be canceled before the translator's approval.
        • - The translator can cancel the request for a voice translation appointment if he can’t attend the appointment.
        • - In case the translator didn’t respond with acceptance or refusal for the request, the reservation shall be automatically canceled within 48 hours.
        • - In the event that the translator does not appear at the specified time for the voice translation, you can press that the service has not been received and no credit will be deducted.
        • - The customer can rate the request on a scale of five stars after booking the voice translation appointment.
      • C - Cases of voice translation: Direct communication cases for voice translation:
        • - A balance is withdrawn directly minute by minute after the start of the direct communication process for the voice translation.
        • - If the translator is busy or not available, a message will appear that he is not available and no credit will be deducted.
        • - In case the balance ends during the call, the call will be disconnected, so make sure to fully recharge your balance before starting the translation communication process.
        • - The cost of consecutive voice translation differs from simultaneous voice translation, and you can see the translation cost per interpreter before starting the communication.

    2. Age group

      You must be at least eighteen years old to register as a member and receive the services of this website. By using this website, you represent that you have the right, authority and adequate capacity to enter into this agreement and to comply with all terms of use.

    3. Membership

      A - Membership is available to translators and translation companies free of charge, and this may change in the future without retroactive effect. We will take the role of informing those who we can reach about the change within our scope of ability, and it is the responsibility of the members to see updates on a regular basis.
      B - You acknowledge and agree that in order to protect the users of this website, you may not apply for membership or become a member if you have been convicted of a serious crime or felony. By applying for membership, you warrant and prove to us that you have not been convicted of a serious crime or felony, and that you are not required to register as a perpetrator of translation theft crimes with any government agency.
      C - You acknowledge that the company has the right to routinely conduct investigations, verify information provided, or conduct a criminal examination of its users. We reserve the right to conduct investigations and inquiries on all members to ensure that you do not violate any warranties or that you have not lied about your submission of any of the information and testimonials. You agree to allow the company to conduct such an investigation in a manner that does not violate the laws of the member's country, and the company reserves the right to refuse and / or terminate your membership if you breach any guarantee or if you are proven false.

    4. Subscription fee

      The cost of the translator's subscription is free and you can see periodic updates in case the subscription is changed to be paid, and changes to the fees will be published on the website page shown earlier.

    5. In the event that suspicious payment activity is noticed, we reserve the right to temporarily or permanently suspend payment via your credit card and / or contact you or your bank or any related party to report such unusual activity and / Or obtain additional information.
    6. Terms of Use of Payment Services

      When using third-party payment services, you must accept and adhere to the terms of use of these payment services.

    7. Password security

      As part of the member registration process, you will be asked to choose a password for your account. You are solely responsible for choosing a password that is not easy to guess and maintaining the security of your password, and you agree not to transfer or resell your use or your right to access the website to any third party. If you have reason to believe that your account is no longer secure, you must notify us immediately and you must change your password immediately by updating your account information.

    8. Identity verification:

      From time to time, we may require some form of identification to verify:
      A - Your identity
      B - The correctness of information you provided;
      C - Your payment or "billing" information; and/ or
      D - Your compliance with our terms of use.

  3. Service

    The service is an online translation service that facilitates communication between members who wish to provide a paid translation service according to the prices specified by each translator separately.

  4. Use of the service

    4.1 Personal liability
    You acknowledge that your use of the service and the website is at your own personal responsibility only.
    4.2 Accurate information
    You acknowledge, warrant and undertake that the information, testimonials and images you provide to the service, the website and the company are accurate in all respects, and do not constitute a violation of this agreement and do not harm anyone in any way.
    Without limiting the above, you must not post or post on our website any images that contain:
    • Photos of anyone other than you;
    • Nude photos;
    • A caricature or illustration (even if it's yours)
    4.5 Designated copyrights
    You agree that all copyrights contained in any materials or information you provide to the company are assigned to the company for use within the scope of these terms of use. You will not post, transmit or provide any materials or other information whose copyright is owned by another person or entity and you undertake under this agreement that all materials and information provided are your original work and have not been obtained from any third party.
    4.6 Legal access
    You must ensure that your access to the website and use of the service is not illegal or prohibited by the laws that apply to you. You are solely responsible for the legality of your actions under all applicable laws.
    4.7 Exposure to viruses
    You must take your precautions to ensure that the process you use to access the website does not expose you to the risk of viruses, malicious computer code, or any other form of interference that may damage your computer system. To eliminate any confusion, we are not responsible for any interference or damage to your computer system that arises in connection with your use of the service, the website or any linked website.
    4.8 Personal page content
    A - You are solely responsible for the content of your personal page, your messages, video recordings, audio recordings, and other materials that you may upload to the service or send to other members of the service.
    B - You agree that you will not upload or post to your personal page or website any content that is:
    (1) Abusive, obscene, vile, sexual in nature, threatening, harassing, offensive, inappropriate or indecent as determined in our sole discretion; or
    (2) Depicting, describing, identifying, or alluding to anyone other than yourself.
    4.9 Interaction with Members
    You are solely responsible for your interactions with other service members.
    4.10 Negative Vows
    You represent, warrant and undertake that you:
    (A) You will not disclose any information provided to you through the Service to anyone without the prior permission of the person who provided it to you; and you will be honest in what the laws and ethics dictate by not leaking any information in any paper or speech get translated.
    (B) You will not use the Service to engage in any form of harassment or offensive behavior, including, but not limited to, distributing any material that involves sexual or racial offense or offensive, threatening, vulgar or obscene material or material that involves harassment, defamation, defamatory or objectionable material of any kind, any unlawful or illegal material, or any material that violates or infringes the rights of the other party (including, but not limited to, intellectual property rights and privacy rights);
    (C) You will not use the Service to engage in group sexual activity, or to induce contact for the purpose of meeting or establishing an affair outside of the website or inciting or engaging in prostitution or any other activities that may be illegal in your country of residence;
    (D) You will not impersonate anyone nor put false or misleading information in any way on your profile;
    (E) You will not gather or collect e-mail addresses or other contact information of other users of the Service via electronic means, or use the Services to send spam, serial mail or junk mail, or participate in any unauthorized mass distribution via e-mail;
    (F) You will not use the Service or the Website for any unauthorized commercial purposes;
    (G) You will not request or attempt to request any money, bank account or credit card details, or confidential financial information from any member or other users of the service or website;
    (H) You will not send money or provide financial information to anyone you have contacted or met through the website. The company will not be responsible for any loss (financial or other) it incurs as a result of this behavior. You agree to report anyone trying to obtain money or obtain financial information by contacting customer support or using the "Report Abuse" function on the member's personal page.
    (I) you will not request or attempt to obtain passwords from other members;
    (J) You will not use the Service to distribute, promote or publish any material that contains any request for funds, advertisements, or requests for goods or services;
    (K) You will not harass others by continuing to try to communicate with a person who clearly asks you to stop communicating with them;
    (L) You will not post or transmit any material that contains viruses, code files, or other computer programs designed to limit or destroy computer programs or devices;
    (M) You will not post or transmit in any way any contact information including but not limited to email addresses, phone numbers, postal addresses, instant messaging identifiers, Facebook user names, website links, or full names through your published information;
    (N) You will not use non-human bots or robots to log into the Service;
    (O) When speaking to our customer service personnel on the phone or communicating with them in any other way, you will not be abusive, obscene, vulgar, obscene, or involve sexual, threatening, harassing or racially abusive speech (“abusive behavior”). You agree that if you engage in offensive behavior, which is determined in our sole discretion, we will have the right to terminate your membership immediately.
    4.11 Notification of Copyright Infringement
    (A) The company respects the intellectual property rights of others. If you encounter content displayed on the website that you suspect is yours or that of another party, and this content is displayed in a way that violates or appears to violate your copyrights or other intellectual property rights or intellectual property rights of another party, you can submit a notice about that through providing the following information to the Company:
    (1) Your contact details - including address, phone number and email address;
    (2) An electronic or physical signature of the person authorized to act on behalf of the owner of the copyright or other intellectual property rights;
    (3) A description of the work or other intellectual property rights that has been infringed or suspected of being infringed;
    (4) The name of the website where the suspected infringing material is located;
    (5) A description of where the suspected infringing substance is located on the website;
    (6) A Statement from you that:
    (A) Demonstrates that you surely believe that the disputed use is not authorized by the copyright owner, agent, or law;
    (B) You make that statement, under penalty of perjury, that the information provided in your notification is accurate and provided in good faith, and that you are the owner of the copyright or intellectual property or are authorized to act on behalf of the copyright or intellectual property owner.
    Notices will be sent to: info@parrot.house

  5. Information

    5.1 Control of Information
    We reserve the right to monitor all personal pages, messages, chats, instant messages, videos and audio recordings to ensure they comply with the requirements of these Terms of Use. And to ensure the highest level of service and safest online environment for our customers.
    5.2 Editing Information
    Although we do not and cannot review all messages or other materials posted or sent by members of the service, and we are not responsible for any content of these messages or materials, we reserve the right, but without any obligation, to delete, transfer or amend messages or materials (including personal pages, messages, videos and audio recordings) which we see, in our sole discretion, as a violation for these terms of use or unacceptable for another reason.
    5.3 Information Security
    Unfortunately, no data transmission over the Internet can be guaranteed to be completely secure. While we strive to protect this information, we neither guarantee nor assure the security of any information you send to us in accordance with our privacy statement. Accordingly, you expressly acknowledge that any information you send to us is sent at your own risk.
    We do not monitor the content of communications during translation services nor keep records of calls on our servers. The client can record the content of the call and then all recordings get deleted after downloading them by the client. The translator has no right to record the call without the client’s permission. By accepting membership and using the services, you acknowledge as a translator and as a client that you are the ones responsible for confidentiality Information, conversations and recording conversations during the translation process. You have the right to revoke your consent or object to our use of your personal data at any time in accordance with the processes set out in our Privacy Policy.
    Notwithstanding all of the foregoing, once we receive the information you provide, we will take reasonable steps to keep this information secure.

  6. Communication

    The company reserves the right to send e-mail messages to you that have content related to changes or additions to the service or any products or services of the company and its subsidiaries.

  7. Advertisements

    7.1 Full responsibility
    Responsibility for the content of advertisements (if any) appearing on the site (including hyperlinks to advertisers' websites) rests solely with the advertisers. Placing these advertisements does not constitute a recommendation or endorsement by the company of the advertisers' product or service. Each advertiser bears full responsibility for any offer or representation made in connection with his advertisement.

  8. Possession of intellectual property

    The company reserves all rights, addresses and interests in the service, website and intellectual property rights and reserves all rights not expressly granted.

  9. Copyrights

    All copyrights in the Service and the Website (including text, graphics, logos, symbols, sound recordings, and software) are owned or licensed by the company. According to the relevant Turkish laws and other similar legislation applicable to your location and subject to the conditions stipulated under those laws and legislations, and with the exception of what is expressly authorized by these terms of use, you may not in any way or any means:
    (A) Adapting, reproducing, storing, distributing, printing, displaying, executing, publishing, or creating works derived from any part of the Service or Website; or
    (B) Commercialize any information, products or services obtained from any part of the Service or Website;
    Without the prior written permission from ParroTrans Company.

  10. Trademarks

    Unless otherwise specified, any work or device to which the ® symbol is attached becomes a registered trademark. If you use any of the company-owned trademarks in connection with our activities, products, or services, you must include a statement attributing the trademark to the company. You must not use our trademarks:
    (A) In your own brands or as a whole or as part of your own brands
    (B) In relation to activities, products or services that do not belong to us
    (C) In a manner that may be confusing, misleading or deceptive; or
    (D) In a way that degrades us or our information, products, or services

  11. Compensation

    (A) To the extent permitted by law, you agree to indemnify, defend, and absolve the Company from liability, as well as its subsidiaries, corporate bodies, shareholders, officials, employees, agents and representatives from or against any and all claims, losses, damages and taxes (including GST) Liability and / or expenses (including statutory costs on a full compensation basis) that may be incurred by the company, its subsidiaries, corporate bodies, shareholders, officials, employees, agents and representatives that arise from or in connection with the following:
    (A) Any breach of these Terms by you;
    (B) Any unauthorized use of the website that may be linked to or related to you
    (C) Any breach of any law on your part; and
    (D) Any act or omission you take in connection with the website.
    (B) You agree to fully cooperate to defend any claim or appeal. We reserve the right (but not under any obligation) to assume the exclusive defense and control of any matter subject to indemnification on your part, provided that you remain responsible for any such claims.
    (C) The Company is not responsible for any failure to comply with these Terms of Use when such failure is due to circumstances beyond our reasonable control.

  12. No Waiver

    If we waive any rights available to us under these Terms of Use on one specific occasion, this does not mean that these rights will be automatically waived on any other occasion.

  13. If any of these terms of use is deemed invalid, unenforceable or illegal for any reason, the remaining terms of use shall continue in their full effect and power.
  14. The language of the agreement: The primary language of this agreement is the Turkish language. If the company provides a translation of the Turkish version of this agreement into another language, then you agree that the translation for that language has been provided only for your convenience. If there is any inconsistency between the Turkish version of this agreement and the translation, the Turkish version will prevail.
  15. Change: We reserve the right to amend these terms of use from time to time.
  16. The amendments will take effect immediately upon the posting of the notice on the website. Your continued use of the website after posting such notice will constitute your agreement to be bound by these terms of use and their amendments.
  17. Assignment / Transfer of Ownership: You may not assign any of your rights granted to you under this agreement or in relation to the service or website of any third party. The company has the right to transfer any or all of its rights and obligations granted to it under this agreement or in relation to the service to any third party. When conducting elections related to the company, in the event that an external party assumes the obligations of the company granted to it under this agreement, the company will be exempted from any and all of the obligations granted to it under this agreement.
  18. Relationship: You agree that there is no joint venture, partnership, employment, or agency relationship between you and the company as a result of this agreement or your use of the service or website.
  19. Governing Law: users agree that the agreement is governed by the laws in force in Turkey and agree to submit to Turkish jurisdiction in the event of a dispute.